Your Privacy: Details About Your Privacy
PRIVACY POLICY
Introduction
This web site ("Web Site"), DO YOU RENDEZVOUS.com is operated by RENDEZVOUS LIMITED.
PRIVACY POLICY
This privacy policy only covers information collected at this Web Site, and does not cover any information collected offline or by direct mail from RENDEZVOUS LIMITED (unless specifically stated). Only this website is covered by this stated policy.
Acceptance
By using this Web Site, you accept the policies set forth in this Privacy Policy.
Privacy policy
In the best interest of our clients, our mission and subsequent goals will always be to provide the highest quality products, services, and suggestions we can find or demonstrate. We will use information from our interaction and requests from you as our customer and from other customers, as well as those we seek from other parties and market information.
As we respect your privacy, individually and as our customer, we will continually implement and review policies and procedures to insure that all of your personal information is handled responsibly in a safe and secure environment. We have defined this policy not only to explain our information collection but to illustrate the choices you have about the way the information is collected and used.
In service to you our customer, over time, we will continue to develop our Web Site, taking advantages of all the technology advantages available to us to improve our site using all the services available to us to make your web experience with us a great one. Because of those continual updates and changes, this privacy policy will most likely change. We encourage you to occasionally refer to this policy on an ongoing basis so you can know and understand our most current policy.
In using your choice of various personal credit cards in your purchase transaction on this site, please refer to their written and updated privacy policies individually.
Why do we collect information from our customers
Customers are our best source of information. By purchasing and perusing this Web site, customers very simply tell us their likes and dislikes. Broad information collection tells us continually who our customer base is, how they purchase today, and how they may choose to purchase at a later time. As it is our mission to provide the best product assortments we can to keep the interest of our customers, we continually review this general and specific product information.
The types of information we collect
Most of the time, you may browse through our website without providing personal or identifiable information. However, in order to enable you to complete your purchase transaction we may ask for very specific information to conduct that activity appropriately. We may ask you at different times and places on the Web Site, to provide other personally identifiable information. In some cases, if you CHOOSE NOT to provide us with the requested information, you MAY NOT be able to access all of the Web site, participate in all of its features or reap the value of all the services we may provide through the website.
Whenever you peruse or shop this Web Site, or voluntarily give us personal information in any other way, we receive and store any personally identifiable information you enter. Examples of that data collection are your name, address, telephone number, driver's license number, birth date, email address and that same data collection of any person you may choose to send our product or gifts to directly. If you use a credit or debit card or pay and mail in a personal check, we will also include your account number and purchase total in that information.
When you register with us online, we may ask for additional information, e.g. personal choices of product, sizes, colors, specific choice between product types or brands, and the same for any products you choose to send your favorite recipients of our products and gifts, e.g. significant others.
IF you use one of our specific services, or participate in our special customer promotions or sweepstakes, we may ask more specific additional information.
All of your purchases and perusals of product or services while on this Web site are recorded and reviewed.
In addition, when you visit this Web site, this Web site's server will automatically collect anonymous information such as log data and IP addresses. We may occasionally use this automatically collected information for a number of technical purposes such as improving our Web site design, increase and improve our product assortments, strengthen our customer service and policies, and provide fair and special promotions.
How we use the information we collect
We will use the information we collect for various purposes at different times, including but not limited to:
To properly complete your purchase transaction
To answer your questions and concerns and provide you will all the services and information you request.
To send you additional information, promotional materials and other offerings via direct mail.
To keep you informed about the status and shipment of your orders.
To update, expand, clarify and improve our merchandise selections and assortments
To define our customer service policies
To continually improve the overall shopping experience to keep you interested and coming back to this Web site.
To notify you of any product recalls or provide specific information concerning the products you have
purchased or send you key information to interest you regarding the products you may choose to
purchase from us soon.
To continually review and identify your specific product and service preferences, telling you of new or
suggested possible product in substitution or define key product other customers like you are currently
purchasing or are interested in.
Rendezvous Limited, does not sell or exchange the email addresses or the telephone numbers of its customers. The names and postal addresses of people who have purchased from this Web site are also not made available to third parties except for the information collection and use of information ONLY for Rendezvous Limited, purposes, as defined above.
Others sources we may share your information with
As we grow, all of the information that we collect as defined above, may be shared with any new companies we may purchase or initiate.
Other Service Providers:
We may also disclose information to other outside companies that either provide the products or services we develop and offer.
Examples of outside companies we may hire or purchase from:
Vendors providing the products or services we present to our customers.
Companies who may help in the distribution of our products and services.
Marketing Companies who assist us with direct marketing and data collection and distribution of emails
and promotions.
Companies who may help up to manage, maintain, store and analyze the information we collect.
Companies who insure and provide fraud prevention.
Companies we may hire to maximize our business operations and web and internet potential.
We require each company to sign a Confidentiality Agreement and to keep in confidence all information we share with them and to only use that shared information to perform any tasks or obligations we may require them in our agreements and analytical and service agreements.
Other Companies:
Occasionally, we may share specific information to highly selected and scrutinized companies where we believe their products and services may be of specific interest to you.
Specific Business Transactions:
If at any time, Rendezvous Limited, should go through any defined legal and business transaction such as acquisition by another company, selling a portion of our assets or a business merger, we may be required to transfer or share a copy of personal information about you and all of our customers. If that should occur, you will be notified via email or other legal notice, outside or through our Web site, prior to a change of ownership and control of your personal information
Business Transitions: We may transfer or share a copy of personal information about you in the event that DoYouRendezvous.com or one of its properties, affiliates or subsidiaries, goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or prominent notice on our web site prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy
However, nothing in this Privacy Policy is intended to interfere with the ability of RENDEZVOUS LIMITED, to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. RENDEZVOUS LIMITED, specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.
Compliance with Law:
We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of this Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.
Children's privacy
Protecting any child's privacy is important to us. This web site is not a general audience. We do not collect or maintain information from anyone we know to be under the age of 21. There is no part or section, visually or written that is developed to attract anyone under the age of 21. We will not acknowledge, respond to or reply to anyone who tells us that they are under the age of 21 or attempts to purchase without their parent's consent or aid. Our online promotions and sweepstakes are restricted only to those entrants who are at least 18 years old.
We advocate and strongly suggest that parents and guardians participate in their children's online activities and recommend they use any parental control or other web filtering technology to supervise children's access to the web including this Web site. Before any personal information is shared with anyone online, children should always ask their parents or guardians for permission to release this information.
Direct Mail or Telephone Marketing: If you shop our Website and wish to be removed from a list of customers that will receive our direct mail or any type of telemarketing calls on our behalf, please either
Write To: Rendezvous Limited, Attention: Customer Relations, 2929 Spring Grove Avenue, Cincinnati, Ohio 45225. If you choose to write us, in your letter, please include your name, address, credit card account number that you use on the Web site if you do and define which one of the direct mail concepts you do not want to be contacted on.
NO MAIL OFFERS (only if you do not want to receive offers by direct mail)
NO PHONE OFFERS (only if you do not want to receive direct offers by phone)
NO PHONE OR MAIL OFFERS (only if you do not want to receive either mail or phone offers)
Email Us: customercare@doyourendezvous.com
using the same information we ask you to use in writing us
As we continuously work with our customer lists and often well in advance of any promotional offering we may present, (in many cases many months prior to presenting an offer), in the short term, you may continue to receive some offers even after you have sent us a dated request stating not to use your personal information for special marketing programs. We appreciate your understanding and patience in giving us the proper time to fulfill your request by changing our process and systems.
This Privacy Policy was last updated on January 29, 2009.
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